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How well do you know your customers?

How well do you know your customers?

by Jennie Ward | Merchant and Supplier, News

Customer segmentation is a powerful strategy that enables businesses to better understand their customers, tailor marketing efforts, and boost sales, but it must be implemented and monitored effectively.  Customer segmentation is the process of dividing your...
Merchant Matters Newsletter #6

Merchant Matters Newsletter #6

by Jennie Ward | Consultant & PE, Merchant and Supplier, News

Welcome to this month’s edition of Moorgate Management’s Merchant Matters, where we look at the most current news, trends and related stories from around the building materials industry, to help bring the information you need to grow, adapt or turnaround...
How do you know when to ask for help?

How do you know when to ask for help?

by Jennie Ward | Merchant and Supplier, News

In this article Chris Maityard, Founder of Moorgate Management, sets out some of the common signs that indicate merchant business owners could benefit from asking for help. With May’s BMBI and PHMI figures showing like-for-like sales at -9.7% and -6.6% respectively,...
Could better credit management help boost your business?

Could better credit management help boost your business?

by Jennie Ward | Merchant and Supplier, News

Credit management is the process of setting and reviewing credit policies, evaluating customers, granting credit, monitoring its usage, collecting payments on time, and managing risks associated with late payments. It plays a vital role in the sales process by...
Merchant Matters Newsletter #6

Merchant Matters Newsletter #5

by Jennie Ward | Consultant & PE, Merchant and Supplier, News

Welcome to the latest edition of Moorgate Management’s Merchant Matters, where we will be exploring the most current news and related stories from around the building materials industry, to help bring the information you need to grow, adapt or turnaround your...
Does your business need a 13-week cash flow?

Does your business need a 13-week cash flow?

by Jennie Ward | Merchant and Supplier, News

The 13-week cash flow is a powerful financial tool that gives businesses short-term visibility into their cash position, helping them better manage liquidity and plan ahead.  As the name suggests, a 13-week cash flow is a weekly projection of your business’ cash...
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